Our Incident Response Process

Alert received, initial assessment and mobilization of the response team. Our 24/7 hotline ensures immediate availability.

• Incident severity analysis
• Assembling the right response team
• Initial communication with the client
• Communication plan setup

Isolation of compromised systems and start of the forensic investigation to understand the scope and nature of the attack.

• Isolation of affected systems
• Evidence collection and preservation
• Log and artifact analysis
• Attack vector identification

Complete threat eradication and secure restoration of systems. We ensure no backdoors remain.

• Removal of malware and backdoors
• Reset of compromised accesses
• Data restoration
• Post-recovery security testing

Delivery of a detailed report and implementation of recommendations to prevent recurrence. Support for insurance claims.

• Comprehensive forensic report
• Detailed incident timeline
• Security recommendations
• Support for insurance claims